Terms
Terms of Use
Last updated
The short version
- This site tells you about our menu, catering and hours. Prices and hours can change, so call to confirm.
- A catering inquiry isn't a booking until we confirm it with you.
- Tell us about allergies before you order.
- Text messages are optional. Reply STOP to opt out.
On this page
About these terms
These terms cover your use of this website, run by Basra Bay International Café at 296 Lighthouse Ave, Ste C, Monterey, CA 93940. By using the site, you agree to them. Our Privacy Policy explains how we handle information you send us.
Allergies and dietary needs
If you have a food allergy or special dietary requirements, please inform a member of staff or ask for more information. Thank you.
Gluten-free items are prepared in a kitchen that also handles wheat. Wheat, dairy, sesame and nuts are handled in our kitchen every day, so we can't guarantee that any item is free of an allergen. Vegan, vegetarian and gluten-free tags describe the recipe.
Catering and events
Sending a catering inquiry doesn't book anything. We'll reply to confirm the menu, quantities, price and timing, and whether you're picking up, getting delivery or gathering at the café. An order is booked only when we confirm it with you directly.
Text messages
- Program: Basra Bay International Café text messages.
- What you'll receive: replies about your inquiries, promotional offers, and store updates.
- How to join: tick the optional text-message box on our contact or catering form and give us a US mobile number. You don't have to join to send a form or to buy anything.
- How often: message frequency varies.
- Cost: message and data rates may apply.
- To stop: reply STOP at any time. We'll send one message to confirm, and then no more.
- For help: reply HELP, email hello@basrabaycafe.com, or call (831) 215-1817.
- Carriers are not liable for delayed or undelivered messages.
Our Privacy Policy explains how we handle your number. We never share it, or your consent, for anyone else's marketing.
Online ordering
Online orders are placed through our ordering provider's site, under its own terms.
Using this website
Please use the site and its forms for real questions and orders. Don't send spam, try to break or overload the site, collect other people's information from it, or use it to harass anyone. We may block messages that look automated or abusive.
Photos, words and reviews
The photos, text and logo on this site belong to Basra Bay International Café or are used with permission. Please ask before using them commercially. Guest reviews are quoted from Yelp as their authors wrote them, credited and linked. Press quotes are credited to the publications that wrote them, and those names belong to them.
Links to other websites
We link to maps, social media, review sites, news articles and our ordering provider. We don't control those sites and aren't responsible for their content or privacy practices.
No guarantees
We provide this website as it is. We work to keep it accurate and online, but we can't promise it will always be error-free or available. As far as the law allows, we aren't liable for losses that come from using the site or relying on it. Nothing here limits rights you have under the law, including your rights as a customer when you buy from us.
Governing law
These terms are governed by the laws of the State of California.
Changes to these terms
We may update these terms. We'll post the new version here and change the date at the top.
Contact us
Basra Bay International Café
296 Lighthouse Ave, Ste C, Monterey, CA 93940
hello@basrabaycafe.com · (831) 215-1817